Effective date: May 30, 2026
Klutz Well Drilling, Inc. ("we," "us," or "our") respects your privacy. This policy describes how we handle information when you visit https://klutzh2o.com (the "Site") or get in touch with us about well drilling and water system services.
Information we collect
Information you provide. When you use our contact form, we collect the details you submit, such as your name, email address, phone number (if provided), and message. If you call, email, or visit us in person, we may collect similar contact and project information needed to respond to your request.
Information collected automatically. Like many websites, the Site may collect technical information when you visit, such as your browser type, device type, general location (city or region), pages viewed, and referring website. We use Google Tag Manager, which may set cookies or similar technologies to help us understand how visitors use the Site. The specific tools enabled in Tag Manager may change over time.
How we use information
We use the information we collect to:
- Respond to estimate requests, questions, and service inquiries
- Schedule and perform well drilling and related work
- Improve and maintain the Site
- Understand Site traffic and usage trends
- Protect the Site from spam and abuse
We do not sell your personal information. We do not use your information for unrelated marketing without your consent.
How we share information
We share information only as needed to operate our business and the Site, including with:
- Service providers that help us send email (for example, our contact form delivery provider), host the Site, or provide security and analytics tools
- Google for reCAPTCHA (contact form protection) and Tag Manager / related analytics services, subject to Google's policies
- Professional advisors or authorities when required by law or to protect our rights, customers, or the public
These providers process information on our behalf and are expected to protect it appropriately.
Cookies and similar technologies
The Site may use cookies, local storage, or similar technologies for basic functionality, security (including reCAPTCHA), and analytics. You can control cookies through your browser settings. Disabling cookies may affect some Site features, such as submitting the contact form.
Data retention
We keep contact and customer information for as long as needed to respond to you, provide services, meet legal or record-keeping requirements, and resolve disputes. Analytics data is generally kept for a shorter period according to our analytics tools' settings.
Security
We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Your choices
You may request access to, correction of, or deletion of personal information we hold about you, subject to applicable law and our need to retain certain records. To make a request, contact us using the information below.
You can opt out of certain analytics tracking by adjusting your browser cookie settings or using industry opt-out tools where available for the services we use.
Links to other sites
The Site may link to third-party websites (for example, social media or map services). We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.
Children's privacy
The Site is intended for a general audience and is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have received such information, please contact us so we can delete it.
Changes to this policy
We may update this privacy policy from time to time. We will post the revised policy on this page and update the effective date above. Continued use of the Site after changes means you accept the updated policy.
Contact us
If you have questions about this privacy policy or our data practices, contact us:
Klutz Well Drilling, Inc.11969 N 500 E, North Manchester, IN 46962
klutzwd@frontier.com
